Privacy Policy
Last updated: September 28, 2026
Latitudes Health Group LLC ("Latitudes Health Group," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit latitudes-health.com, book a call, chat with us, or receive text messages from us, and how we use and protect it.
Information we collect
- Information you give us: your name, phone number, email address, state, and anything you share when you book an appointment, chat with us, call, or email us.
- Information needed to quote or enroll you in coverage: details such as household size, income estimates, date of birth, and ZIP code, which you share with us directly during a consultation.
- Technical information: basic data your browser sends automatically, such as IP address, browser type, and pages visited.
How we use your information
- To respond to your questions and schedule and hold consultations.
- To compare health insurance options and, at your request, help you apply or enroll.
- To send appointment confirmations, reminders, and service messages by phone, text, or email when you have agreed to receive them.
- To meet our legal and regulatory obligations as a licensed insurance agency.
How we share your information
We do not sell or rent your personal information. We share it only as needed to serve you, for example with an insurance carrier or health insurance exchange when you ask us to help you apply, with service providers that help us run our business (such as our scheduling and messaging platform) under confidentiality obligations, or when required by law.
Text messaging (SMS)
If you opt in to receive text messages from Latitudes Health Group, we use your mobile number only to send the messages you agreed to receive.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of text messages at any time by replying STOP. Reply HELP for help. See our Terms of Service for full messaging terms.
How we protect your information
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and limit access to those who need it.
Your choices
You may ask us to access, correct, or delete your personal information, or to stop contacting you, by using the contact details below. We will honor your request unless we are required by law to keep certain records.
Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect their information online.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Latitudes Health Group LLC
7740 W Lake Dr, Lake Clarke Shores, FL 33406
Phone: (561) 652-2939
Email: james@latitudeshealth.com